Kambrook KT450R Profile 4 Slice Toaster

Thought I would pay a little more for a 'better' toaster than usual. Worked fine (although slow) for a year. Now time has passed and it is no longer in warranty, one side won't stay down. Thought I would have a look but there seems to be a special...

I bought it mid 2013 from the good guys for around $50 (bought few things so I bargained down to $50. I saw people were saying its slow, but for us its looks normal no longer than the Tefal we had before. its easy to clean, with the two black trays...

The title says most of it, but not only is it slow it toasts unevenly, the lower part of the toast doesn't cook. Had my last toaster for many years but with kids needed to upgrade to a 4 slice. Kids lose interest in wanting toast 'cos it's so slow....